Employee engagement

Employee engagement is about the emotional and intellectual contract people have with their job and their dedication to the success of the company. On a basic level it is the difference between someone just turning up and doing their work with minimum effort, and an employee giving their utmost, using their initiative and striving to perform better.

Research has shown that engaged employees are more likely to be loyal and contribute more to an organisation, resulting in many benefits including greater customer satisfaction, productivity and profitability. For this reason engaged employees are critical to business success.

Relevant, targeted incentives will help you to reward improved performance and will act as a reminder to employees of their achievement.

To find out how you can measure engagement in your business click here.

"Because Britain’s economic recovery and its competitive strengths in a global economy will be built on strong, innovative companies and confident employees, there has never been a more important time to think about employee engagement in Britain."


Business, Innovation and Skills in the Macleod Report, July 2009